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Adoption of e-government services in Turkey

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dc.contributor.author Kurfalı, Murathan
dc.contributor.author Arifoğlu, Ali
dc.contributor.author Tokdemir, Gül
dc.contributor.author Paçin, Yudum
dc.date.accessioned 2020-03-19T12:23:45Z
dc.date.available 2020-03-19T12:23:45Z
dc.date.issued 2017-01
dc.identifier.citation Kurfali, Murathan...et al. "Adoption of e-government services in Turkey", Computer In Human Behaviour, Vol66, pp.168-178, (2017). tr_TR
dc.identifier.issn 0747-5632
dc.identifier.uri http://hdl.handle.net/20.500.12416/2695
dc.description.abstract This research aims to investigate underlying factors that play role in citizens' decision to use e-government services in Turkey. UTAUT model which was enriched by introducing Trust of internet and Trust of government factors is used in the study. The model is evaluated through a survey conducted with Turkish citizens who are from different regions of the country. A total of 529 answers collected through purposive sampling and the responses were evaluated with the SEM (Structural Equation Modeling) technique. According to the results, Performance expectancy, Social influence, Facilitating conditions and Trust of Internet were found to have a positive effect on behavioral intention to use e-government services. Additionally, both Trust factors were found to have a positive influence on Performance expectancy of e-government services, a relation which, to our best knowledge, hasn't been tested before in e-government context. Effect of Effort expectancy and Trust of government were found insignificant on behavioral intention. We believe that the findings of this study will guide professionals and policy makers in improving and popularizing e-government services by revealing the citizen's priorities regarding e-government services in Turkey. tr_TR
dc.language.iso eng tr_TR
dc.publisher Pergamon-Elsevier Science LTD tr_TR
dc.relation.isversionof 10.1016/j.chb.2016.09.041 tr_TR
dc.rights info:eu-repo/semantics/closedAccess tr_TR
dc.subject E-Government Adoption tr_TR
dc.subject Extended UTAUT Model tr_TR
dc.subject Trust tr_TR
dc.subject UTAUT tr_TR
dc.subject Turkey tr_TR
dc.subject Developing Countries tr_TR
dc.title Adoption of e-government services in Turkey tr_TR
dc.type article tr_TR
dc.relation.journal Computer In Human Behaviour tr_TR
dc.contributor.authorID 17411 tr_TR
dc.identifier.volume 66 tr_TR
dc.identifier.startpage 168 tr_TR
dc.identifier.endpage 178 tr_TR
dc.contributor.department Çankaya Üniversitesi, Mühendislik Fakültesi, Bilgisayar Mühendisliği tr_TR


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