A Research on Corporate Enterprise Resource Planning (ERP) Systems used for Supermarket Supply Chain Inventory Management in Turkey

Abstract

The purpose of this study is to draw a detailed picture of the current situation with regard to supply chain inventory planning systems used in the Turkish retail sector. During the study, companies developing enterprise resource planning (ERP) software were contacted and asked questions oriented to reveal the contribution of current enterprise resource planning software in supply chain management and the opportunities they offer to users in terms of inventory planning. Interviews were made using one or more of the interview techniques of electronic mail, telephone or one-to-one interview. Through these interviews, it was attempted to determine the estimation and planning capabilities of the existing ERP software and draw an inventory of the solutions currently offered to users that will meet the varying demands of the companies operating in the retail sector. In addition, a comparison of the ERP products of national and foreign software companies producing solutions with various functionalities for the retail sector is made along with an evaluation in view of enterprise management.